Connectivity Update: Please reach our office directly at 657-329-7301 for appointments and inquiries.

Frequently Asked Questions

What is mobile acupuncture, and how does it work?

Mobile acupuncture means a licensed acupuncturist comes to you – home, office, or other preferred locations. This makes it incredibly convenient for busy schedules or mobility issues. Beyond convenience, receiving acupuncture in your own environment offers key benefits, including reduced stress and enhanced relaxation, greater comfort and privacy, and easier post-treatment rest.

What types of conditions can be treated with mobile acupuncture?

Acupuncture can treat a wide range of conditions, including but not limited to chronic pain, stress, anxiety, depression, insomnia, digestive issues, migraines, and certain types of injuries.

Is mobile acupuncture safe?

Yes, when performed by a licensed and experienced practitioner, acupuncture is safe. Sterile, single-use needles are used to ensure cleanliness and reduce the risk of infection.

How long does a mobile acupuncture session last?

Sessions typically last between 45 to 60 minutes, but the duration can vary based on the treatment plan and individual needs.

Do I need to prepare anything for my mobile acupuncture appointment?

It's recommended to wear loose, comfortable clothing and ensure there is a quiet, clean space for the session. It's also advised to avoid eating a large meal right before your appointment.

How many sessions will I need?

The number of sessions varies depending on the individual's condition and response to treatment. The initial exam takes place on the first appointment and your acupuncturist will give you a better idea of how many treatments and how often treatment is recommended based on your specific condition and exam.

Some people experience relief after just one session, while others may require multiple sessions to see improvement.

Is acupuncture painful?

Most people feel minimal discomfort during acupuncture. Upon needle insertion, you may feel a brief, sharp sensation, but this typically subsides quickly. Many find the treatment to be deeply relaxing.

Can mobile acupuncture be combined with other treatments?

Yes, acupuncture can complement other treatments. Discussing your current treatments with the acupuncturist is important to ensure the best care plan.

How do I book a mobile acupuncture appointment?

You can book an appointment by contacting us via phone, email, or through our website. We recommend booking in advance to ensure your preferred time and date are available, although we often can accommodate same day  or next day appointments.

Do you accept insurance?

While we do not currently work with any insurance companies directly, we are able to help you navigate your out-of-network benefits. Give us a call at ‪949-228-9588. We are also happy to provide a super bill with proper insurance codes.

How do I cancel or reschedule my appointment?

To cancel or reschedule, please contact us directly by calling or texting (657) 329-7301 at least 24 hours before your scheduled appointment time.

Cancellation fees of 50% of full session price will be charged for cancellations within 24 hours of your appointment separate from any package. Cancelling within 2 hours will incur full session price. Whether or not you receive an appointment reminder, you are responsible for your appointment.

What happens if I'm running late for my appointment?

If you are running late, please contact us directly by calling or texting (657) 329-7301 as soon as possible. We will do our best to accommodate, but your session may be shortened to avoid impacting other clients on your practitioner's schedule.

Cancellation fees of 50% of full session price will be charged for cancellations within 24 hours of your appointment separate from any package. Cancelling within 2 hours will incur full session price. Whether or not you receive an appointment reminder, you are responsible for your appointment.

Will I be charged if there is an emergency or unforeseen circumstance?

We understand that emergencies happen. If you have an unavoidable situation that impacts attending your appointment, please contact us directly by calling or texting (657) 329-7301 as soon as possible, and we will carefully consider.

What is your cancellation policy?

Your appointment is reserved especially for you. Due to the nature of a fully mobile service, the time taken out of the practitioner's day extends beyond the normal length of your session, and is therefore impacted by late cancellations. We ask that you please provide us with at least 24 hours notice if you need to cancel your appointment to avoid being charged a cancellation fee.

Cancellation fees of 50% of full session price will be charged for cancellations within 24 hours of your appointment separate from any package. Cancelling within 2 hours will incur full session price. Whether or not you receive an appointment reminder, you are responsible for your appointment.

Monday - Friday
8:00 a.m. - 8:00 p.m.

Weekend appointments are available upon request.

Monday - Friday
8:00 a.m. - 5:00 p.m.

For Urgent Matters After Hours:
Please leave a voicemail and text us at +1 657-329-7301. We will do our best to accommodate your needs. If you require emergency assistance, please call 911.

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